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Working Hours: Monday to Friday, 9:00 am – 5:30 pm
Work Arrangement: Hybrid – three days in-office and two days remote
As the world’s leading provider of business, legal, tax, and digital brand services, we help organizations operate more efficiently. Join us as a customer service professional and receive the tools and technology needed to deliver positive outcomes to clients.
Job Description
Position: Accounts Receivable Specialist
Location: London, UK
Schedule: Monday to Friday, 9:00 am – 5:30 pm
Work Arrangement: Hybrid – three days in-office and two days remote
As a Global Accounts Receivable Specialist, your role involves contacting customers such as companies and law firms to ensure payment of overdue invoices. Candidates should have 1-2 years of collections experience, preferably in a B2B setting. Successful employees are motivated self-starters, team players with effective communication skills, attention to detail, and a positive attitude.
Key Responsibilities:
- Providing excellent customer service to clients
- Resolving customer issues using problem-solving skills
- Handling incoming customer inquiries
- Making outbound calls to customers
- Data entry of client information
- Documenting collection activities accurately
- Emailing statements to clients
- Educating customers about our services
- Meeting monthly targets
Qualifications and Skills:
- 1-3 years of customer service experience in collections
- Interest in finance
- Active listening and confident phone communication
- Strong problem-solving and attention to detail
- Tact and diplomacy in interactions
- Effective written and oral communication skills
- B2B collections or law firm experience is a plus
- Interpersonal skills for effective interaction at all organizational levels
- Self-motivated with team participation
About Us
CSC is a global provider of business, legal, and financial services headquartered in Wilmington, Delaware, with operations in over 140 jurisdictions and more than 8,000 colleagues worldwide. We are committed to diversity, inclusion, and providing career growth opportunities. Visit our careers site to learn more about CSC and our values.
We support colleagues with disabilities and promote accessibility and diversity. Resumes from non-approved agencies will not be considered. Candidates are encouraged to apply directly through our website.
Note: This description provides a general overview of the role and is not exhaustive of all duties and responsibilities.
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