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We are looking for 3 x Cloud Solutions Consultants in each of our regions.
- 1x NZ
- 1x London/South Africa
- 1x Mexico
Employment Type: Permanent, Full-time
Principal Objectives
As Vista Group transitions existing on-premise customers to our cloud platform, the Cloud Solution Consultant is a critical role responsible for ensuring migrations are scoped accurately, risk is identified early, and delivery is efficient and predictable.
This role leads the discovery process and owns the end-to-end solution design. You’ll identify how customers are using our platform, uncover customisations, and translate this into solution design documentation that supports effective project delivery and scope control. This role helps avoid last-minute blockers and ensures customers and internal teams are fully aligned before delivery begins.
This role will support the regional delivery team once the project is underway, stepping in to assist solving issues that arise and creating solutions to keep the delivery moving.
Key Responsibilities
Project Planning & Pre-Sales Support
- Support the S&P team during pre-sales phases by identifying risks or gaps early in the engagement
- Review the customer pipeline and understanding required discovery engagements as well as early identifying technical risks in the pipeline
Discovery & Solution Design
- Execute Discovery 1: run and interpret scripts (SQL, PowerShell) to gather technical details across the customer’s Vista environment. Facilitate Discovery 2: conduct structured workshops with customers to document key functional usage, integrations, and any bespoke configuration.
- Personally complete Discovery documentation — gather insights internally where possible, and engage with customers for detailed clarification where needed
Documentation & Scope Definition
- Create comprehensive Solution Design Documents that feed directly into project scoping, SOW creation, effort estimation, and risk identification
- Use SharePoint, Wrike, and other internal tools to maintain structured, up-to-date, and collaborative documentation
Stakeholder Collaboration & Project Delivery
- Participate in internal kick-off meetings to align with project managers, sales, and account directors on scope and customer context
- Present findings in Discovery Review Meetings to all stakeholders, including Product, Delivery, Sales, and Engineering leadership
- Collaborate closely with development teams and engineering managers to validate scope, identify required development, and inform resourcing plans
- Stay connected to the Delivery team as the project is progressing, and step in to assist when design challenges present themselves
Ongoing Process Improvement & Refinement
- For any issues that are identified or uncovered during the delivery, ensure lessons learned are documented to improve future processes
- Continuously challenge and improve discovery methods, automating or capturing risks as early as possible
Requirements
Skills and Experience
Essential
- Minimum 5 years of hands-on experience implementing Vista software, ideally through customer-facing delivery or rollout of on-premise products
- Alternatively, candidates with a strong business analysis background with:
- Deep functional knowledge of Vista’s product suite
- Solid understanding of cinema operations and industry-specific workflows
- Strong technical literacy: ability to read SQL, interpret environment configurations, troubleshoot data output from scripts
- Experience leading discovery or design workshops with enterprise customers
- Excellent documentation and communication skills
- Familiarity with project tools like Wrike, SharePoint, and Microsoft Teams
Preferred
- Experience with cloud migration projects or enterprise software implementations
- Understanding of integrated systems such as payment gateways, loyalty platforms, or digital channels interfacing with Vista
- Awareness of infrastructure dependencies like timezones, internet access, allow-listed services
Ways of Working
- Discovery timelines vary; some may be completed intensively on-site in a few days, others over several weeks
- Work closely with globally distributed teams, supporting multiple projects concurrently
- Comfortable working in ambiguous or evolving environments, updating documentation and scope as more info becomes available
- Some travel may be required for on-site discovery or workshops
Shared Standards
Our Shared Standards guide our collaboration and reflect our values at Vista Group:
- One Crew: We connect, help, and collaborate across functions and locations.
- Shine a Light: We communicate openly, explain the why, and seek clarity.
- Make it Happen: We focus on delivery and turning plans into action.
- Chase Great: We challenge ourselves to improve continually.
We value inclusivity, diversity, and equal opportunity in all employment policies and procedures.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Consulting
- Industries: IT Services and IT Consulting
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