Solution Architect – Digital Workplace & Infrastructure
London, United Kingdom | Posted on 11/04/2025
VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities.
Job Description
We are seeking an experienced and versatile Solution Architect to join a strategic digital transformation programme for our higher education client. This role will be embedded within a multidisciplinary architecture team responsible for shaping the client’s IT service landscape, ensuring solutions are scalable, future-ready, and aligned with institutional objectives.
The focus of the role is on designing and delivering solutions across end-user compute services and IT environments that support both academic and operational excellence. You’ll play a key role in defining architecture standards, guiding technical delivery, and ensuring service designs are robust, secure, and user-centric.
Requirements
Key Responsibilities:
- Translate business needs and technology strategy into actionable, high-quality solution designs.
- Produce and maintain High-Level Design (HLD) documentation, aligning with architecture governance processes.
- Perform gap analyses and feasibility assessments against existing platforms and services.
- Ensure architectural consistency across workstreams and integrations.
- Define and design services supporting student and staff compute environments, including managed desktops, VDI, and remote access platforms.
- Drive the creation of automated, on-demand environments for key IT systems using infrastructure-as-code and DevOps tooling.
- Embed service design principles to ensure maintainable, scalable, and user-focused compute solutions.
- Contribute to the delivery of secure and policy-compliant services including Privileged Access Management (PAM), data obfuscation, and environment provisioning.
Stakeholder Engagement & Leadership:
- Act as a trusted advisor and architectural lead, engaging with IT stakeholders, academic leaders, service owners, and delivery teams.
- Facilitate collaborative workshops, influence design decisions, and resolve architectural trade-offs.
- Support project delivery teams with technical leadership, mentoring, and quality assurance oversight.
- Proven experience as a Solution Architect in complex, integrated IT environments (preferably within higher education or public sector).
- Deep understanding of end-user computing platforms, digital workplace services, and virtualised environments.
Strong knowledge of tools and technologies for:
- Virtual Desktop Infrastructure (VDI) – e.g., Citrix, VMware Horizon, or Azure Virtual Desktop.
- Desktop imaging, patching, and endpoint management – e.g., SCCM, Intune.
- Remote access and software delivery models in academic settings.
- Experience designing and implementing on-demand, automated environments using:
- Infrastructure as Code (e.g., Terraform, ARM Templates).
- Configuration management (e.g., Ansible, Puppet).
- CI/CD pipelines and release automation (e.g., GitHub Actions, Jenkins).
- Familiarity with Privileged Access Management (PAM) solutions such as CyberArk or BeyondTrust.
- Understanding of IT governance, architectural principles, and service design frameworks.
- Experience producing architecture artefacts and leading design reviews.
- Strong stakeholder engagement, communication, and presentation skills.
- Background in higher education, research, or public sector IT services.
- Knowledge of teaching & learning computing needs and digital delivery of academic services.
- Familiarity with ITIL and service management best practices.
- Exposure to data security, privacy, and obfuscation practices.
- Agile delivery or dual-track agile experience.
Key Attributes:
- Technically broad and strategically minded.
- Comfortable working in complex, multi-vendor environments.
- Strong communicator who can translate technical language for non-technical stakeholders.
- Collaborative team player with a proactive and pragmatic mindset.
- Passion for user-focused service delivery and long-term value creation.
Competitive salary and benefits package.Opportunities for professional development and certification.Flexible working arrangements and a collaborative team environment.
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